Change your licence plan
If you've already purchased a license or subscribed to a free plan and you're looking to upgrade to another plan, there may be various reasons behind your decision. Perhaps you've exceeded the traffic limit supported by your current license or you're seeking new premium features to enhance your online visibility. Whatever the case may be, your Digital Catalogues have been a success! Additionally, if things didn't go as expected, you also have the option to downgrade to a lower plan. We're here to support your journey every step of the way.
Please keep in mind that you can upgrade or downgrade your plan anytime, but most changes will take 12-24 hours to be fully implemented. Furthermore, in case of a downgrade, you might lose the settings and data you uploaded to digital-catalogue.com once the respective features are deactivated (without the possibility of recovery).
Upgrade to a different plan
1) Go to "Upgrade" from the right-side menu.
2) Here, you will find all the details of your current plan, allowing you to review and make any necessary changes.
3) Select the new plan and click on "Upgrade".
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4) First you will be asked to review and confirm your billing information. Once you complete this step, you'll be able to select payment frequency and method.
5) Once you've clicked Confirm & upgrade, you are all set up!
Your updated plan will be active within the next 12 to 24 hours. We will get back to you by email when everything is ready. In the meantime, you’ll have access to all the features included in your current subscription.
Downgrade to a lower plan
1) Go to "Your Profile" from the right-side menu.
2) To access and manage your license plan, simply navigate to the "Licence Plan" section located on the left-side panel. Here, you will find all the details of your current plan, allowing you to review and make any necessary changes.
3) Select the new plan and click on "Downgrade".
4) First you will be asked to review and confirm your billing information. Once you complete this step, you'll be able to select payment frequency and method.
5) As part of the final stage, we encourage you to share any feedback you have. What could have been done differently? Is there anything we can do to encourage you to consider upgrading in the future?
Share your message and then click Confirm and downgrade.
6) Your downgrade request has been registered.
Please keep in mind that you might lose the settings and data you uploaded for your current plan as soon as the account is downgraded and the respective features are deactivated (without the possibility of recovery).
Can I upgrade some of the features from my account without changing the plan?
If you are currently using the DESIGN or SELL licence, the answer is yes. You can:
- Buy more storage (available for all licences except FREE)
- Custom Branding (UI/UX) with DESIGN plan
- Custom Branding (UI/UX) and ecommerce integration with SELL plan
For any inquiries or to discuss your specific needs, please feel free to reach out to us via email.